These Terms and Conditions (“Terms”) govern your use of the website operated by Solace Properties (“Company,” “we,” “our,” or “us”), including any links provided to guest and owner portals (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

1. Acceptance of Terms

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions that may apply to your use of the guest or owner portals.

2. Use of the Website

(a) The Site is provided for informational purposes and to facilitate communication with Solace Properties. Submission of an inquiry through the Site does not constitute a confirmed reservation. All reservations are subject to acceptance by Solace Properties and governed by the applicable rental agreement.
(b) You may not use the Site for any unlawful purpose or in a manner that could damage, disable, overburden, or impair the Site.

3. Guest and Owner Portals

(a) Third-Party Platforms. The Site may provide links to the guest portal and owner portal (collectively, the “Portals”). These Portals are hosted and operated by third-party service providers and are not maintained by Solace Properties. Your use of the Portals is subject to the terms, conditions, and privacy policies of the applicable service provider, in addition to any agreements you have directly with Solace Properties.
(b) Authorized Access. Access to the Portals is restricted to authorized users with valid login credentials. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
(c) Accuracy of Information. You agree to provide and maintain accurate, current, and complete information through the Portals. Solace Properties is not responsible for errors or issues arising from inaccurate or incomplete information submitted by users.
(d) Disclaimer. Solace Properties does not warrant or guarantee the availability, security, or accuracy of the Portals and shall not be liable for any damages or losses resulting from your use of or reliance on the Portals.

4. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of Solace Properties or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any portion of the Site without prior written consent from Solace Properties.

5. User Responsibilities and Conduct

You agree not to:

(a) Submit false or misleading information through the Site or Portals;
(b) Interfere with the operation or security of the Site;
(c) Attempt to gain unauthorized access to any portion of the Site or Portals;
(d) Use the Site for unsolicited marketing, spam, or fraudulent purposes.

6. Limitation of Liability

To the fullest extent permitted by law, Solace Properties disclaims all liability for any damages, losses, or claims arising from or related to your use of the Site or Portals, including but not limited to reliance on information provided, interruptions of service, unauthorized access, or errors or omissions.
In no event shall Solace Properties be liable for indirect, incidental, special, or consequential damages, even if advised of the possibility of such damages.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. Any legal action arising under or relating to these Terms shall be brought exclusively in the state or federal courts located in Monroe County, Florida.